Issue III — August 2026
In this Issue
1 articles
Analytical Article
Kushal Nahata
12 min read
Food-delivery platforms initially used discounts and free delivery to attract customers and build a market around convenience. As costs and competition increased, platforms shifted their focus toward profitability. Customers now face higher fees, restaurants pay commissions, and delivery workers deal with uncertain earnings and expenses. The article argues that the industry's future depends on improving efficiency, using new revenue sources such as advertising and subscriptions, and balancing the interests of all three groups.